Support that
scales infinitely
Upload your docs, we answer accordingly. AI trained on your knowledge base handles 95%+ of conversations. Seamless human handoff for rare edge cases.
Support automation that works
Powerful features designed to reduce response times and increase satisfaction
Natural AI Conversations
AI that understands context and intent, responding naturally like a human agent—no rigid scripts.
Your Docs, AI Answers
Upload PDFs, docs, and FAQs—AI instantly learns and answers questions based on your exact content.
Smart Escalation
AI detects when human expertise is needed and seamlessly hands off with full context—rarely required.
Multi-Language AI
AI that speaks 100+ languages fluently, no translation delays or awkward phrasing.
Common support workflows
Automate the queries that consume most of your team's time
Order Status & Tracking
Automatically provide real-time order updates, tracking links, and delivery estimates without agent intervention.
Account & Billing Support
Handle password resets, subscription changes, and billing inquiries with secure automated workflows.
Technical Troubleshooting
Guide users through step-by-step troubleshooting flows with interactive buttons and rich media.
Upload docs. AI answers.
AI that retrieves information from your knowledge base and answers questions with your exact documentation—no guessing
Trained on Your Knowledge
Upload your documentation, policies, and FAQs. AI retrieves the right information and answers based on your exact content—no hallucinations.
Rare Human Handoff
AI handles 95%+ of conversations independently. When it detects it can't help, it seamlessly transfers to a human agent with full context.
Continuous Learning
AI learns from every interaction, improving accuracy and understanding over time without manual training.
Safe & Compliant
AI trained with safety guardrails to never share sensitive data or make unauthorized decisions.
Everything your support team needs
Ready to transform your support?
See how Robofy Support can reduce costs while improving customer satisfaction